Categories
Thoughts

There is no “no UX”

UX is the experience a user has with a product or thing. UX is no fancy extra that you can “skip this time” to save some cycles. As soon as it is in their hands, a user has an experience with the product – whether you designed for it or not.

It’s up to you if you want to design that experience with intend. Or leave it to chance.

Categories
Thoughts

Everything else is not there

In a good user experience nothing is left to chance. Things are offered to the user in the right place and at the right moment.

In a good user experience everything that is there has a purpose. Everything else is not there.

Categories
Thoughts

What I am looking for when recruiting designers

Way too many applications feature only final screens, often rotated or distorted to fit into a fancy mockup. That’s good stuff to make a first impression, maybe.

Categories
Findings

Are you asking enough from your design leaders?

“[Logitech’s] design-driven transformation between 2013 and 2019 saw the company’s market value increase roughly sevenfold.”

“Companies that excel at design grow revenues and shareholder returns at nearly twice the rate of their industry peers.”

“Research shows that bold, user-centric strategies correlate strongly with higher financial results.”

“The user and market insights gleaned through this redesign process helped fuel Lyft’s strategic shift from a provider of rides to a portal enabling people to move through cities in multimodal fashion.”

“[…] it is best to place the design leader in a function that has a mandate to contribute to strategy and also with an end-to-end view of the organization.”

“These [design leaders] have a vague mandate to improve customer experience but have nothing more than their own powers of persuasion to convince other business leaders to get involved. The best companies give their CDOs a mandate and the authority to deliver on it.”

… and I’m only half through the article! So many insights and strong statements in just one article. Gold!

https://www.mckinsey.com/business-functions/mckinsey-design/our-insights/are-you-asking-enough-from-your-design-leaders

Categories
Thoughts

Design is a team sport

Recently I heard a fellow designer talking about design being a team sport. Just today I found the exact same theme in “The State of UX in 2020”. Yet, this is not a cool coincidence underlining a trend. Good design has always been and will always be a team sport. Law of nature.

I can tell from first-hand experience, I worked both ways: 10 years as a poorly connected freelancer, doing everything on my own with little to no feedback from other designers. And 4 years at IBM with radical collaboration, lots of possibilities for feedback and exchange, and our design team’s own Definition of Done saying “Critiques until the design team is happy”.

Categories
Observations

Ihre Schecks

Layout and typography highlight from back in the days when people always had a couple of cheques in their cars. ?

Categories
Findings

Rethinking iTunes

interface.fh-potsdam.de/itunes

iTunes, divided into 15 single-purpose apps… Splitting up the monstrum is really overdue, if you ask me, Apple! ;-) And this is indeed a very nice project with even nicer results! (Must’ve been a hell lot of work!)

Though I don’t agree to or understand all of their decisions…

  • I’d rather disagree to split iTunes into that many apps. E.g. to organize and listen to my music on my computer, why do I need to have 4 apps: Albums, iGear, MusicFinder and Simplay? The decision which app to open to simply search for a track or album (and then listen to it) is really hard.
  • Do I really need to make a decision for an app if I want to listen to a whole album vs. a single track? Why? I find it rather limiting and patronising if I cannot mix albums and single tracks in one playlist – in one app.
  • Push “simplifies the sync process”, Sync is “sync (and space) management” and  AppControl organizes apps – and syncs them as well. But apps only. Hmmm…
  • Why is Apple Tags Windows-only?
  • Someone forgot iTunes U. :-)

Danke @andreasmaks!

Categories
Findings

“We are really just a bunch of people working on the same thing.”

It’s easy to define and limit ourselves into the roles we have as job titles. When it comes down to it, we are really just a bunch of people working on the same thing.

Charlie Deets on Medium

… and the rest of this article is surely worth a read as well.

Categories
Observations

Inhofer style!

The masters of “No problem, we’ll get that in, too.” are back.

Inhofer-Plakat
Inhofer-CLP, as seen on 4. Aug 2015
Categories
Thoughts

Software is good when it is undemanding and predictable.

There is actually nothing else I wanted to say. ☺️